Enjoy your journey
in the lands of Siena!
Find out how to use
your FMS Card!
The present general conditions of sale regulate the sale of:
FMS Card individual
the pass that allows the bearer, for 365 days of validity from the date of purchase, to:
– Visit, included in the price, the first museum chosen among those with entrance fees participating in the circuit*;
– Benefit from reduced entrance fees to participating museums indicated on the web site from the 2nd museum on*;
– Make use of discounts and reductions on some cultural and museum services, as indicated on the web site.
*Some museums, for which, due to characteristics of the structure (e.g. tunnels, guided visits) cannot be visited independently, therefore a guide is required, for which a fee may be requested on-site; see the web site for updated information.
Transportation is not included.
FMS Card family
the pass that allows a family group**, for 365 days of validity from the date of purchase, to:
– Visit, included in the price, the first museum chosen among those with entrance fees participating in the circuit*;
– Benefit from reduced entrance fees to participating museums indicated on the web site from the 2nd museum on*;
– Make use of discounts and reductions on some cultural and museum services, as indicated on the web site.
*Some museums, for which, due to characteristics of the structure (e.g. tunnels, guided visits) cannot be visited independently, therefore a guide is required, for which a fee may be requested on-site; see the web site for updated information.
Transportation is not included.
** the family group may be made up of:
2 adults + max 2 children age 11 and under
1 adult + max 3 children age 11 and under
** from age 12 and up, purchase of the individual card is required
To purchase an FMS Card the user has two options:
A) Purchase a digital FMS Card with barcode.
To do so, the user must:
1. Go to the FMS card web site and register on-line;
2. Read and agree to the present general contract conditions;
3. Read and agree to the privacy statement;
4. Effectuate payment for the FMS cardchoosing among the available means indicated on the site;
5. If the transaction is carried out correctly, the user will receive, at the e-mail address indicated at the time of registration (point 1), communication of the completed transaction and instructions necessary to complete the operation. The system will automatically generate a voucher with barcode identifying the pass/passes purchased by the user and traceable to him/her;
6. The barcode will allow access to sites indicated by the type of pass chosen, as well as to discounts, price reductions, extra content, monitoring of sites visited, assistance during utilization of the product an organizational and cultural information.
For the online purchase of the FMS card the completion of all of the required steps is necessary.
B) Purchase a “paper/physical” FMS CARD
The FMS cardcan be purchased at one of the participating museums indicated on the web site.
Payment for the purchase of the FMS card can be carried out via VISA, MasterCard or American Express credit card, PagoBANCOMAT and Postepay following the instructions in the procedures described online.
If purchased online, the FMS card is activated from the date selected during the purchase process, and the validity period begins from that indicated date.
If purchased in physical/paper form, the FMS card is activated upon purchase, and the validity period begins from that date.
Once the Pass has been purchased, its validity will expire at midnight on the final day of validity, regardless of the hour of first use.
The pass must then be validated upon entrance to each site. If requested, the pass and an ID must be presented to staff at the ticket counter.
The FMS card is not associated with the holder’s name and can be used only once in each museum participating in the project.
Once a digital FMS Card has been purchased, each pass can be viewed and utilized by showing a printed PDF document bearing the barcode, or by showing the PDF in digital format on one’s smartphone/tablet.
Cost and time-based validity of the FMS Card based on the type and duration of the pass chosen:
– FMS Card individual has a price of € 9.99 (Nine Euros 99 cents).
– FMS Card family has a price of € 18,00 (Eighteen Euros 00 cents);
The time-based validity of the pass is one year from the moment of purchase (if purchased in paper/physical form), or 365 days from the activation date chosen at the time of online purchase.
Before purchasing an FMS Card the user is advised to verify whether he/she has the right to free and/or reduced entrance due to age and/or nationality and/or residence and/or category and/or profession to FMS Card participating museum sites.
Physical/paper and digital FMS Cards are not refundable in the case of theft and/or loss.
For any information on services provided by individual museums, it is best to refer to the institutional web sites of the individual museums.
Paper/physical FMS Cards cannot be replaced in the case of deterioration. The user is thus advised to conserve the FMS card with care and to avoid folding, damaging or destroying it.
If the paper/physical FMS card fails to function because it has deteriorated, the user may request a replacement by writing to the following e-mail address: card@museisenesi.org.
Once appropriate checks have been made, instructions for replacement will be provided.
Digital FMS Cards generated via QR Code are and remain linked to the functioning of the user’s device. Requests for reimbursement or replacement will in no case be accepted if linked to the malfunctioning of the user’s mobile device or incorrect use of the FMS card itself. It will not be possible for the user to generate a new barcode through the process previously completed.
Further information regarding the FMS Card can be requested at the following e-mail address: card@museisenesi.org
Sales policies and the present General Conditions may be modified at any time to offer new products or to comply with provisions of law.